Assistance
We provide a fast and efficient service, guaranteed from the first phone call by a fully dedicated service area and a well-stocked spare parts warehouse.
We are always focused on our customers' needs and we are able to provide rapid assistance for the mechanical, electrical and software parts of the robot systems in order to drastically reduce downtimes.
The reliability of the service is also guaranteed by the use of IT systems such as remote assistance, video inspection and remote control, which enable our specialist technicians to intervene promptly on the problem.
In addition, the after-sales department is able to provide scheduled maintenance plans, staff training and complete overhauls/retrofit services.
We are always focused on our customers' needs and we are able to provide rapid assistance for the mechanical, electrical and software parts of the robot systems in order to drastically reduce downtimes.
The reliability of the service is also guaranteed by the use of IT systems such as remote assistance, video inspection and remote control, which enable our specialist technicians to intervene promptly on the problem.
In addition, the after-sales department is able to provide scheduled maintenance plans, staff training and complete overhauls/retrofit services.
An efficient service
How many service hours does an average cell require?Rapid service
What is the average service time of one of our cells per year?